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How can I have SSH access on my account?
For security reasons, SSH access is disabled by default. If you require SSH access, please open a...
How do I access my billing portal?
Your billing portal is where you can update your credit card information, personal information,...
How do I build my website?
There are many different ways to build a website.  You can create a website using a...
How long will it take to get my new site online?
Hostmetro can have your site online the same day you submit your order. Your account will be...
Transferring a Website
Every HostMetro account includes a free basic hosting account transfer. Requesting the transfer...
Where do I upload my files?
Your files will need to be uploaded to the public_html directory.  This folder can be...


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